About Me
Welcome To Mellopop VA Services
I began my career in the hospitality industry, working for the largest hotel chain in the Caribbean, Sandals International. During my seven years as a front office agent and four years in the reservation department, I developed a deep understanding of customer needs and the importance of seamless service delivery. This experience laid a solid foundation for my transition into virtual assistance, where I continue to apply my skills in communication, problem-solving, and client support.
Career Aspirations
My career aspirations are centered on leveraging my skills to support businesses in achieving their goals. As a virtual assistant, I am committed to continuous learning and growth, aiming to stay updated with the latest tools and best practices in the industry. My ultimate goal is to become a trusted partner for businesses, helping them streamline their operations, enhance customer satisfaction, and achieve sustainable growth.
Services I Offer
- Chat support
- Data Entry
- Customer Service
- Calendar management
- Web Research
- Inbound calls
- Email Handling
- Inbound Appointment Setting
- Scheduling
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I developed a deep understanding of customer needs and the importance of seamless service delivery. This experience laid a solid foundation for my transition into virtual assistance, where I continue to apply my skills in communication, problem-solving, and client support.
Description for project I work on
I do billing and scheduling for a Music School, along with answering the telephone and returning phone calls. I am the first point of contact for clients and potential clients.
I answer phone calls for case management company and do reminders for their client.
I did interview for a for a supportive living agency. I would go on and reach out to persons once they apply for the position and interview them.
I have done a lot of phone call projects as well. Cold calling, customer service call, calls to get emails for staffing agencies. I work with a lot of staffing agencies getting emails from facilities.
I work for a staffing agency where I did scheduling and payroll for them.